Shipping and Returns
**Due to the pandemic, your mail may be a bit delayed, due to possible short staffing of postal workers. I've extended the mailing times to match delivery expectations.
Thank you for your patience and for choosing to continue to buy online. :)
By default, all items are shipped via CANADA POST with the least expensive shipping method available which means there is NO TRACKING.
I ship on demand, in 1-2 days, so remember the times listed below are from the TIME OF SHIPPING, not from the time of ordering.
Here are the extended shipping times:
**revised 5-7 days
USA and United Kingdom : Lettermail
**revised 8-14 days
**revised 30-35 days
(Please email for specific rates for your country)
You will receive 2 confirmation emails:
-when you order has been received
-when your order has been shipped.
Need your items RUSHED?
Please contact me and we will come up with the best solution for you.
I will gladly accept returns and exchanges:
- Custom or personalized orders
- Digital downloads
LOST IN THE MAIL
Please contact me after the maximum time has expired for your expected delivery (for eg. after 14 days for the US) and I will send you a replacement.
Still didn't answer your question?
Please contact me at firstname.lastname@example.org.